Kb44 Privacy Policy

Last Updated: January 2026

Kb44 takes the security of your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.

Your Data Is Secure

Privacy Core Principles

A quick overview of how your data is used on kb44.

Encrypted Protection

All your data is protected with 256-bit SSL/TLS encryption. Payment data is stored in accordance with PCI DSS standards, ensuring it cannot be accessed by third parties.

No Sale of Data

Kb44 never sells your personal data to third parties. Your information is not shared with advertisers or data brokers.

Your Control

You always have the right to view, correct, and delete your data. You can exercise these rights at any time by contacting our support team.

Minimal Data Collection

We collect only the information necessary to provide our services — no unnecessary data is requested or stored.

Retention for a Defined Period

Your data is retained only for a defined period. Once legal requirements are met or your account is closed, your data is securely deleted.

Transparent Policy

Everything we do and why we do it is clearly set out in this Privacy Policy. No hidden terms, no ambiguity.

1. Introduction & Scope

Welcome to the kb44 Privacy Policy. This policy explains what personal data we collect when you use the kb44.bio website and mobile application, how that data is used, and how it is kept secure.

By using the kb44 platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team.

This Privacy Policy applies to: the kb44.bio website, Android and iOS mobile apps, and all digital services offered by kb44. This policy is provided in English for our users. In the event of a legal dispute, the original English version shall prevail.

This Privacy Policy was last updated in January 2026. Registered users will be notified by email of any changes.

2. Information We Collect

Kb44 collects only the data necessary to provide its services, verify identity, and meet legal obligations. The table below outlines the types of data collected and the reasons for collection:

Data Types Data Collected Reason for Collection
Identity Name, date of birth, nationality Age Verification & KYC Compliance
Contact Email, mobile number Account security and communications
Financial BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Identity Documents NID, passport scan KYC verification and legal compliance
Technical IP address, device information, browser Service Quality Improvement & Security
Gaming Betting history, game logs, session data Responsible Gaming & Dispute Resolution

How We Collect Data

  • Directly Provided: Information you provide directly during registration, login, or payment.
  • Automatically: Browsing and device data via cookies and tracking technologies.
  • From Third Parties: From payment gateways or identity verification service providers.

3. Use of Information

Kb44 uses the data it collects solely for specific, legitimate purposes. We will never use your information for any other purpose without your consent.

Primary Use

  • To create, verify, and manage accounts.
  • To process deposits, withdrawals, and financial transactions.
  • To provide customer support and technical assistance.
  • To promote responsible gaming and identify problematic behavior.
  • To meet legal obligations related to fraud prevention and anti-money laundering.

Secondary Use (subject to your consent)

  • To send personalized offers and promotions.
  • To analyze user behavior for service quality improvement.
  • To invite you to participate in testing new features.

You can opt out of marketing communications at any time via your account settings or by contacting our support team.

4. Information Sharing & Disclosure

Kb44 does not sell or rent your personal data to third parties. However, data may be shared in the following specific circumstances:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete transactions.
  • Identity Verification Service: Licensed third-party identity verification providers use your data as part of the KYC process.
  • Legal authorities: We may be legally required to disclose data in response to court orders, regulatory directives, or fraud investigations.
  • Licensing Authority: We may be required to share limited data with regulatory auditors to maintain our gaming licence.
  • Corporate restructuring: If kb44 undergoes a merger or acquisition, users will be notified in advance.

Outside of the cases listed above, your data is not shared with anyone. All third-party partners are contractually bound to comply with kb44's strict privacy standards.

5. Cookies & Tracking Technologies

The kb44 website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

Cookie Type

  • Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional cookies: Remembers your preferred language, theme, and other settings.
  • Analytics Cookies: Used to analyze user behavior for service quality improvement (subject to your consent).
  • Marketing Cookies: Used to display personalized offers (subject to your consent).

You can reject non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features.

A cookie consent banner is displayed the first time you open the kb44 app, where you can set your cookie preferences accordingly.

6. Data Security Measures

Kb44 follows industry-leading standards to protect your personal data. Our security infrastructure is detailed below:

  • SSL/TLS encryption: All data transmissions are encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your login.
  • PCI DSS compliance: Payment card data is stored in compliance with international PCI DSS standards.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Access controls: Only authorised personnel may access user data.
  • Data Center Security: Our servers are hosted in secure, internationally certified data centres.

In the event of a security incident such as a data breach, we will notify affected users and the relevant regulatory authorities within 72 hours.

Please note that no transmission over the internet can be guaranteed to be 100% secure. Keep your password strong and never share it with anyone.

7. Your Privacy Rights

Kb44 believes every user should have full control over their own data. Your rights are outlined below:

1
Right to Access

You may request to know what information we hold about you.

2
Right to Rectification

You may request correction of any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data under certain conditions.

4
Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

5
Data Portability

You may request a copy of your data in a structured format.

6
Withdraw Consent

You may opt out of marketing communications or optional data processing at any time.

To exercise these rights, email us at [email protected]. We will respond within 30 business days.

8. Data Retention Period

Kb44 does not store your data indefinitely. Each category of information has a defined retention period:

Data Types Retention Period
Account data (active) For the duration the account remains active
Account data (closed) 5 years after account closure (legal obligation)
Financial transaction records 7 Years (Tax & Legal Compliance)
KYC documents 5 years after account closure
Gaming logs and betting history 3 Years
Customer Support Contact 2 Years
Marketing Preferences Until Consent Is Withdrawn

Once the retention period expires, data is automatically deleted through secure methods or fully anonymized so that you can no longer be identified.

9. Protection of Minors

Kb44 strictly prohibits registration and platform use by anyone under the age of 18. We do not knowingly collect personal data from minors.

Age is verified at registration, and identity documents are required to confirm age during the KYC process. If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

If you suspect a minor in your household is using kb44, please notify us at [email protected]. We will take prompt action.

10. Changes to Privacy Policy

Kb44 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, registered users will be notified by email in advance.

Continued use of kb44 after a policy update will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

11. Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please get in touch with us. kb44's Data Protection Team is always here to help.

Email

[email protected]

Response Within 30 Business Days

Live Chat

Log in to the platform and start a chat

Available 24/7

If kb44's response to your complaint is unsatisfactory, you may escalate the matter to our licensing authority.

Get Started Now

Join a Safe & Transparent Platform

Your data is fully secure at kb44. Open a free account today and enjoy the best betting and casino experience with complete peace of mind.

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